At Avena Ruxsy Global Private Limited ("Ruxsy", "We", "Our", or "Us"), We are committed to respecting and protecting the privacy of our users ("You", "Your" or "User").
This Privacy Policy ("Policy") explains how We process and treat Your data including Personal Information (defined below) when You visit our website ("Website") and when you use our Application ("App"), and explains the rights that are available to You. This Privacy Policy applies solely to the information collected through your access and use of the Website and App.
We recommend that you read and understand this Privacy Policy carefully and continue your use or access of our Website and App on your complete and voluntary acceptance of the same.
You fully agree and understand that there is no legal requirement/obligation mandating you to provide us with any data including Personal Information (as defined below) and that all data shared is out of your own volition.
Any updates, modifications, revisions or amendments to this Policy shall be published herein from time to time. The most updated version of the Policy as published from time to time will govern your use and interaction with our Website and App. Your continued use of our Website and App on the publication of the amended Privacy Policy shall signify your consent to the updated terms. We recommend that you peruse our Privacy Policy as updated from time to time.
Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person ("Personal Information").
The types of Personal Information that we may receive, collect, store and process fall into the following categories:
Personal Information that You provide to Us voluntarily
In your interaction and use of our Website and App, we may collect both personal and non-personal information from you as following:
| Type of Information | Contents |
|---|---|
| Personal Details | Name, Address, Mobile Number and Email ID, Date of Birth, Caste, Religion, Marital Status, Biometric information such as photos, as voluntarily submitted by You for using the services. |
| IP Address | IP address, including name of Your city and country, to redirect to website hosted in Your country. |
| Location Data | Precise geolocation (e.g., GPS, device location services) and/or approximate location (e.g., from Wi-Fi, mobile networks), accessed via your device permissions when using the App or Website. We collect this to provide location-based Services, such as matching users nearby, enabling location-specific features, or improving service relevance (e.g., connecting like-minded people based on proximity). You control this via device settings and can revoke access anytime; collection occurs only with your explicit consent or when essential for Services. |
We display personal testimonials and/or reviews of satisfied customers on Our Website and / or App in addition to other endorsements. If You wish to update or delete Your testimonial, You can contact Us at dpo@ruxsy.com.
Non-Personal Information That We Collect when You Access the Website
Log Files: Our Website uses logs to see how many people visit and what they do on the Website. This information includes the person's IP address, what browser they were using, what ISP they were using, pages visited and when the visit occurred. The purpose of this information is to help us analyse how people are using the website, and to see how users are moving around it. These are not linked to any information that can identify an individual and therefore is treated as Non-Personal Information. When you submit your personal details on book a demo page, we will associate the first and last page visited by you along with your Personal Information.
Cookies: Cookies are small bits of data we store on the device you use to access our Website which includes non-personal usage data about You. This includes user preferences, such as your default language, in cookies to personalize the content you see and to improve our services. Other examples include usage trends of Our Website, to track referral data, as well as to occasionally display different versions of content to You. You can also disable cookies to prevent Your browser from giving Us information, however, if You do, certain features of our Website may not work properly.
Ruxsy uses analytics and tracking technology services provided by third parties. These services are used to collect information such as browser type, to track the number of visitors to the website and to get a general understanding of how our visitors access the Website. Following is a list of data we receive from such third-party service providers:
| Serial No. | Type of Information | Contents |
|---|---|---|
| 1. | Browser and device data (anonymised) | Browser information, Device type, Device model, company IP address, Operating System |
| 2. | Usage Data (anonymised) | Pageviews, Pages visited, Time spent on page, number of active Users |
We will collect information about Your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation. You expressly consent to the processing of such Sensitive Personal Data by Us. Such data will only be processed and stored by us in strict adherence to the applicable laws.
By using or accessing our Website, you acknowledge that you accept and consent to this Privacy Policy. You are responsible for ensuring accuracy of Personal Information submitted to us.
The collected information shall be used for the following purpose:
Providing you the services of providing you with a social platform with the purpose to connect like-minded people around the globe to find potential partners
Contact you for service/product related query or sharing updates about new service/product with you, in case you have submitted information on book a demo page.
Meeting legal and regulatory requirements. For example, to comply with a valid legal subpoena, request, or other lawful process that meets the regulatory requirements or that we otherwise determine is necessary to respond to.
Website usage feedback in order to improve Website experience
To ensure our compliance with applicable laws, including instituting or defending any legal actions/proceedings or investigations, as applicable.
Corporate reorganisation: In the event of a corporate sale, merger, reorganization, dissolution, acquisition or similar event, any Personal Information and other data We process from You may become part of the assets We transfer or share in preparation for any such transaction. Any acquirer or successor of Ruxsy shall continue to process Personal Information consistent with this Policy.
We rely on the following legal bases for processing Your Personal Information:
Consent: Where we have express consent from You to process Your Personal Information.
Legitimate business interest. This refers to the interest in conducting and managing Our business. We ensure to consider and balance any potential impact on You (both positive and negative) and Your rights before We process Your Personal Information for Our legitimate interests. You can find out more about how We assess Our legitimate interests in relation to the potential impact of certain activities by contacting Us on support@ruxsy.com
To comply with a legal obligation. This means processing Your Personal Information if it is necessary to fulfil a legal obligation imposed on Us or defending any claim against us relating to Your Personal Information. To comply with a valid legal subpoena, request, or other lawful process that meets the regulatory requirements or that we otherwise determine is necessary to respond to.
Third Parties: The Personal Information you provide to us may be hosted on servers located in India. By providing your Personal Information, you consent to the transfer and hosting of such information on servers located in these jurisdictions. We disclose Personal Information shared by you to AWS India for recording and managing details you have provided for Ruxsy's use. We require AWSIindia to respect your privacy and keep your Personal Information safe, confidential and to only be used for the specific purpose it was disclosed and in accordance with Our instructions.
Disclosure to Governmental Agencies: In certain extraordinary situations where required by law, We may also share your Personal Information investigating authorities, regulators, courts or government authorities to comply with a court order, direction, notification or request in accordance with the applicable laws.
We do not sell Your Personal Information to any third parties and have not undertaken any such sale within the preceding 12 months.
Our websites and App may include social media links and the use of these features may allow those websites to collect your IP address, detect which page you are visiting on our site, and set a cookie to enable the feature to function properly. Your interactions with these features are governed by website terms of use and privacy policy of such social media third parties. The use of tracking technologies by such third parties on their website is not covered by our Policy. We do not have access or control over such technologies.
Our Website and Services are not directed to children under the age of 18 or such other age designated by applicable law ("Minors"), and we will not knowingly collect personal or other information from Minors. If you are a Minor, please do not use our Website or send us your Personal Information. If we become aware that we have collected data from a Minor, we will take reasonable steps to delete it as soon as possible. It is assumed that the users who provide Personal Information are no Minors.
Please write to dpo@ruxsy.com, if you believe we might have Personal Information from or about a Minor that should be removed from our system.
The rights provided hereunder apply to you according to the data protection laws of the country which you are based on. In the situation you would like to access, rectify, erase, restrict or object to processing, or exporting your Personal Information, we will extend our sincere support in responding to your request within a reasonable timeframe.
If you make a request or would exercise any of the below mentioned rights, please contact us at dpo@ruxsy.com
Depending on where you live, you may be entitled to the following rights:
Right to Information and Access: You have the right to obtain clear and transparent information about how we process your Personal Information. You have the right to request access to the Personal Information we hold about you, including details about the information source, period and purpose of processing, the categories of data involved, and the recipients of your data.
Right to Rectification: You have the right to revise the Personal Information we hold about you or to remedy any inaccuracies. Based on the purpose for which we use your information, you may intimate us to either add additional information about you in our database or correct any wrong information we may have about you on our database.
Right to Revoke Consent and Erasure: You have the right to revoke your consent and ask us to delete your Personal Information. Withdrawal will not affect the lawfulness of processing before the revocation.
Right to Object or Restrict processing: You have the right to restrict or object processing of your Personal Information, except where we are obliged to process such Personal Information in compliance with our legal obligations or where we cannot satisfy this request, based on a prohibition from a statutory provision.
Right to lodge complaint with the regulator: You have the right to complain to the appropriate regulatory authority if you have any grievance regarding the collection, processing or sharing of your Personal Information by us.
Right to portability: Some jurisdictions may provide you with the legal right to transfer your Personal Information to a third party or yourself in a structured, commonly used and machine- readable format. We will transmit your Personal Information to a third party service provider where technically feasible.
Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, if the decision significantly affects you. Please note that we do not process your Personal Information for automated decision making or profiling that has significant effects.
Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
Right to Appeal: If you are a resident of the United States of America, you may request an appeal of a refusal of a request regarding your privacy rights under the applicable state data protection laws by sending an email to dpo@ruxsy.com with the subject title of the email to contain "Appeal".
The above rights are subject to the same being available to you under the applicable law of your jurisdiction.
We retain your data for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by applicable law. Thereafter, we will delete the data securely. Your data is processed and stored in India. You may request the deletion of your data at any time, and we will take appropriate measures to delete it from our records.
We may retain Your limited data to maintain an audit trail of Your requests and consent. This retention is necessary to demonstrate compliance with applicable data protection laws and to provide proof of consent, if required by regulators. Such records may include name, IP address, timestamps, and details of the request or consent given. These records are retained for compliance purposes and cannot be deleted, even upon Your withdrawal of consent or request for data deletion, except as required by law.
We send promotional emails and newsletters from time to time to users who have registered on the Website and have opted in to receive such emails. You can unsubscribe from mail threads in the following 2 ways:
You may unsubscribe from our emails or newsletters by clicking on the 'unsubscribe' option that is available in the email or newsletter, or
Write to us at dpo@ruxsy.com
The data collected is primarily stored within the geographical territory of India.
We prioritize and focus on ensuring information security and privacy of user data. We implement information security standards and protocols in accordance with generally accepted industry standards as stipulated under the applicable laws and as amended from time to time. This includes appropriate encryption and firewalls to protect the safety and security of user data.
We recommend that you use the latest available versions of browsers in order to take advantage of updates in security technology. Although we strive to protect your information, no data transmission over the Internet is completely secure. There is some risk associated with any data transmission, including the risk that Personal Information may be intercepted in transit. Therefore, we cannot guarantee its absolute security. However, we have put in place necessary procedures to deal with any suspected or possible breaches of Personal Information and will notify you and any applicable regulatory authority of a breach where we are legally required to do so without undue delay.
If you have any questions or concerns regarding our Policy, please send us a detailed email to dpo@ruxsy.com.
You can also contact our Data Protection Officer at the address below referencing "Privacy Policy" through mail as well. The Data Protection Officer shall redress the grievances or provide information expeditiously but within one month from the date of receipt of the grievance:
Details of Data Protection Officer/Chief Privacy Officer:
Attention: Data Protection Officer
Address: 17 Devasandra, 3rd Cross, Gayathri Layout, Krishnarajapuram, Bangalore North, Bangalore- 560036, Karnataka.
Email: dpo@ruxsy.com
We will endeavour on a best-efforts basis to share a first response to your query/concern or grievance within 10 business days of receipt and resolve your grievance within 45 days of receipt.